Coronavirus - COVID-19

We would encourage anyone with concerns about the Coronavirus (COVID-19) to use the NHS website for more information

It is important to note that during this time we are experiencing a high demand in our service, the advice below is from the NHS and people should not be contacting Ambulance Response Services Ltd with any questions surrounding  COVID-19.

Stay at home if you have coronavirus symptoms:

COVID-19 is an illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home

 Read the NHS advice regarding staying at home

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please ONLY call 111 if you cannot get help online.

How to avoid catching and spreading coronavirus (social distancing):

Everyone should do what they can to stop coronavirus spreading. It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system

Do:

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services

Don’t:

  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family

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